Blacklist a domain

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Hi, I am new to Easy Redmine and I want to know how I can blacklist a particular domain or email address from sending email to us.

Hello Lucky, 

unfortunately, easyredmine doesnt have any of blacklist for your help desk mailbox. Anyway, helpdesk projects takes email from selected email folder. So you can set filter in your email client to redirect email from selected domain to different folder, or add it to spam filter. (In settings of your email client).