Posts

Posted in Blacklist a domain

Hello Lucky, 

unfortunately, easyredmine doesnt have any of blacklist for your help desk mailbox. Anyway, helpdesk projects takes email from selected email folder. So you can set filter in your email client to redirect email from selected domain to different folder, or add it to spam filter. (In settings of your email client).

Posted in Full expanded project list

Hello Lukasz,

yes, it is really possible. Please go to More>Administration>Filter settings. In project tab you can manage default filters, columns and sorting options for project list. When you will set any sorting (e.g. Name: Ascending), it will breaks grouping of your projects by hierarchy.

Also you can add project list module to your homepage, where you can see all projects expanded as well. 

Hello Enrique,

in easy gantt you can filter by project members. If you will select filter "Project member is <<me>>" you will see only projects where you are member. Also you can use <<My subordinates>> to show projects and tasks of your subordinates.

 

Tasks visibility you can manage in role settings (More>Administration>Roles and permissions) while editing role.

 

'My subordinates' filter option requires subordinates in your organisational chart. 

Posted in More users on one task

Hello,

to assign more users to one task you can use distributed task. Distributed task will divide your task to several sub-tasks, one for each user. In this case is recommended to create new tracker with distributed option enabled.

More informations and how to set distributed task you can find in our online documentation: 

https://documentation.easyredmine.com/easy_knowledge_stories/128