Posts

Posted in SLA reporting

Hi,

where can we have the view showed above > 

the SLA Reports tab and detials 

Posted in Helpdesk manager

hi, is there any upgraded version of this with SLA handling and reports like total tickets created and closed without sla , with sla , etc ? 

please guide to create such report ..

regards 

sandip

Posted in How to IMPORT a Dashboard

Hi,

I have imported a few dashboards, now how can i see all the imported dashboards and how can I make use of them, please guide. 

Thank you in advance.

Regards

Sandip